Return Policy

At Aomaoi, we are committed to providing high-quality courses and a great learning experience. However, we understand that there might be situations where a return or refund is necessary. Please read our return policy carefully to understand your rights and responsibilities.

Eligibility for Returns and Refunds

We offer refunds under the following circumstances:

1. Course Not as Described:

   • If a course does not match its description or advertised content, you may request a refund within 7 days of purchase.

2. Technical Issues:

   • If you encounter technical problems that prevent you from accessing the course and we cannot resolve the issue within a reasonable timeframe.

3. Duplicate Purchases:

   • If you accidentally purchase the same course twice, a refund will be provided for the duplicate transaction.

Non-Refundable Cases

Refunds will not be granted in the following situations:

• You completed the course or downloaded significant portions of the content.
• The refund request is made after 7 days from the purchase date.
• The purchase was made during a sale or promotion, where it was clearly mentioned that refunds are not available.
• You changed your mind about taking the course.

How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact Us:
   Send an email to support@aomaoi.com with the subject line “Refund Request.”

2. Provide Details:
   Include your purchase receipt, the name of the course, and the reason for the refund request.

3. Review Process:
   Our team will review your request within 3-5 business days and notify you of the outcome.

Processing Time

• If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.
• Refund processing times may vary depending on your financial institution.

Contact Us

For any questions or concerns about our return policy, please contact us at:

• Email: support@aomaoi.com
• Phone: [Insert Phone Number]
• Address: [Insert Business Address]